Procall

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Scale smarter. Outsource with confidence.

From the heart of the European Union, our Croatian team manages your routine and complex tasks with speed, precision, and reliability. Focus on what truly drives your business forward — we’ll take care of the rest.

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Our partners

A strong partner for measurable results.
Procall is part of the SocialNet Group and brings together over a decade of experience in customer support and operational services. With more than 30 successfully launched projects, we deliver professional support across multiple industries – reliable, scalable, and performance-driven.

Tools That Keep Us Moving Forward...

...And Many More.

Our Journey in Numbers

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Founded in
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Core Teams
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Employees

Our Centers

Zagreb

Sarajevo

Mostar

Zenica

Tuzla

What Our Clients Say

    Neko Nekić

    CEO @Google

    Since partnering with them, our customer response time has dropped significantly. Their agents are professional, fast, and take full ownership of every interaction. Our NPS score finally increased after two stagnant years.

      Test Test

      CEO @Amazon

      The team is extremely organized and capable of handling high-pressure situations. They always follow through on every request and proactively offer smart solutions. Their reliability has made a huge difference in our daily operations.

        John Doe

        Designation

        The communication is clear, accurate, and consistent. Our customers frequently compliment the friendliness and efficiency of their agents, and we see measurable improvements in productivity. A partner that’s truly hard to replace.

        Explore Our Blog & Articles

        Read our latest blog or articles

        ProCall — Your Outsourcing Partner

        Full-service. Measurable. Reliable.
        We take over customer support (1st, 2nd, and 3rd level), tele-sales and sales campaigns (B2B & B2C), back-office operations, data processing, procurement, and other scalable business processes.
        Your advantage:
        Leave routine and complex tasks to us – and focus on growing and developing your core business.
        Get In Touch